Mimecast excels in customer satisfaction: 
 | Hi Mac, We have had an exceptional and dramatic change to our email system. You saw the statistics and level of spam we were dealing with, and in a matter of days we have gone from 90% spam to less than 1%. It has been amazing to be honest. I have been impressed with the communication and project implementation with Mimecast from start to finish. I really am grateful for your help and understanding, and giving us such a personalized service. It is very rare for me to sing such high praises of a company, but credit indeed where it is due. I would be happy to submit a formal testimonial to you if that would be of interest. Thanks again and look forward to our continued relationship with Mimecast. Many thanks, Brendan Machael asked me whether I was happy to give a reference on the MimeCast platform as a previous GFI client and I said YES! We were using the entire GFI suite – MailArchiver, MailSecurity and MailEssentials across 2 sites and were extremely unimpressed with the amount of spam it didn’t block and all the legitimate mail which it did. Furthermore the IT overhead maintaining the GFI infrastructure just became too cumbersome with the archive store quickly growing to an unmanageable size. Since our change to MimeCast we’ve quickly alleviated the strain on our servers (i.e. Having to constantly do multiple DNS spam checks, etc) and our users now receive a bare minimum amount of spam (maybe 1-2 messages a day) which Outlook sees as junk-mail anyway. regards Brett |
Mimecast excels...
The setup of the service was simple and the support guys there were fantastic
The step by step emails I received during the set up process is a well thought out method to help the customers get up and running with ease.
Mimecast gives me a whole new level of control over our email (Which is reassuring as email is so business critical in this day and age)
We will use the system to improve email security and management for our 2,000 employees in 13 countries.
We were previously using an email hygiene gateway system that was implemented and managed in-house. The main reason for the switch was to reduce the workload of the IT department. An increasing amount of time was being taken up with reviewing spam and false-positive emails in quarantine. IT systems manager at our law firm, estimates that managing email was taking up the workload of one full-time member of the IT department.
“Mimecast’s technology has made a profound difference to our department. Easy to understand and administer at a basic level, the Mimecast team were also on-hand whenever we required extra input to take us through the learning curve. Quarantine levels are vastly reduced, and the IT team is now able to focus the majority of its efforts on the job it is supposed to do rather than sifting through hundreds of emails every day. - one of five District and Borough Councils within the County of East Sussex. It consists of thirty two Parishes served by 31 Parish and Town Councils and one Parish meeting, covering all local government community matters apart from social care and education.
Law Society guidelines have changed, placing the onus firmly on law firms to ‘practice what they preach’, and protect themselves with the ability to secure, store and retrieve their e-mails with a suitably managed system. Having evaluated different solutions we decided to opt for a service from Mimecast – a provider of unified e-mail management solutions delivered via the web. The service offered us a combination of e-mail security and service availability as a single solution.
Of course I would be happy to be a reference site or case study for educational clients, or anyone for that matter.
Your system has truly changed and benefited all our staff on a daily basis.